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Why
Work
Writing
Through a Monitor, Darkly
A.I. Won't Take Your Job...
Forget A.I., "Intelligent" Products Are Something Else Entirely
Invisible Design: Driving Deliberate Dilution
Customers Don't Care About Your Complexity
Alexa, Pardon Me
The Blockchain Regency
The Virtue of Explicit Bias
Digital Trust Does Not Exist
D: Adaptive & Abstracted Choreography
The Fall & Rise of Organizational Ontologies
The Five Vectors
You.0
Retail Has a Customer Experience Problem
The Dawn of the Singular Customer Experience
Top Predictions & Trends for CX & EX Leaders
Five-Vectors-of-Immersive-Quality
Adapted & Abstracted Choreography
Digital-Trust-Does-Not-Exist
Rise of the Product (Re)Organization
Customers-Dont-Care-About-Your-Complexity
Invisible Design
D: Rise of the Product (Re)Organization
Page 2
Resumé
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mcintyre808@gmail.com
917.686.1682
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© 2026 Ross A. McIntyre
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